Frequently Asked Questions
Everything you need to know about your Greenworks Tools shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please use our online portal to generate a prepaid return label.
Are your garments true to size?
Most of our items follow standard US sizing. We recommend checking the detailed size chart located on each product page to find your perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How should I care for my Greenworks items?
To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low. Always refer to the specific care label inside the garment.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.